Valentine Roofing Testimonials & Reviews
See what the community is saying about Valentine Roofing.
At Valentine Roofing we place great value on customer feedback. Reviews enable us to take a step back and elevate the ways we can improve our processes, communication, and efficiency. This allows us to provide the best possible customer experience for every customer, every time.
See what real Valentine Roofing customers have to say about their experiences, from gutter installation to roof cleaning to new roof installation.
We looked at several options to replace our 20 year old roof, and we chose Valentine Roofing because of the estimator, John Tracy. He came to the house and was very personable and kind, and even was super kind to our dog! It was totally clear that John had high character and wasnt going to sell us something we didnt need. He did the due diligence looking at our roof and gutters, gave us several options, and was patient with us as he explained some of our choices. We ended up spending less than we had thought which was great! We were also very impressed with the level of communication and service Valentine provided as they got closer to our scheduled date. Because we have a shared driveway, we worked closely with the scheduling group to make sure we wouldnt inconvenience our neighbors for any longer than necessary. They also worked around our work schedules and were very clear about what to expect if we stayed in the house due to noise. The work crew was very kind and quite efficient. In the end, we were very happy with our decision and we would recommend Valentine. I especially recommend John Tracy, who made a very expensive and complex decision feel comfortable and easy to understand. My recommendation would be to add them to your list of companies to compare! We will go to Valentine again if we have other needs.
Our sales Rep, Eric Moore, was professional and responsive. He got our roofing project off to a great start and informed us of exactly what to expect throughout the project. The project manager kept us up to date every day the crew was on our project and through completion. The crew was prompt, worked hard in less than ideal weather, and finished ahead of schedule! The roof looks great and we feel much better going into winter. We're very happy with our Valentine experience.
Started out rocky (with no fault to them), but once the work started I couldnt believe how fast they were! Every stage of the process we were well informed and every person we dealt with along the way was amazing. We had 5 bids and Valentine Roofing was not only better priced, they also did the most thorough job when they came out to inspect our old roof. Felt confident with our choice and would definitely chose them again for other projects!
Working with Valentine Roofing was a great experience, from their initial visit to offer me a quote all the way through to completion of the install. The field lead Dani, was helpful and friendly. Great to work with his team.
Valentine also did a roof replacement for me the previous year. I did not have the gutters done at that time as I wanted to review alternatives to the architectural style currently on my home. I asked John to give me an estimate should I decide to use something less traditional. Knowing my home John made several suggestions to ensure I had all the information I needed to make a decision regardless of who won the contract. John stated the price quoted would not change as long as material prices remained the same. About 8 months later I selected Valentine as the contractor. However, the price DID change. The price went DOWN! John was able to apply a promotional discount Valentine happened to be running. I worked with Corbin as project manager who previously managed my roof replacement. Corbin has excellent communication skills and kept me updated with everything that was going to happen. As they had done previously with my roof installation, they sent an expert team to install my gutters, Agustin and son. A family team who really took pride in their work. My home is very difficult to work on but Agustin and son did an outstanding job finishing ahead of schedule. They left home clean and organized. I couldn't be more appreciative of their work.
Valentine Roofing was a pleasure to work with! Site foreman Brando did an amazing job, was quick and very detailed, a true professional!